Hello All,
When ever a incident is created, All incident managers assigned to Business Role will be notified with Workitem and Email.
I need to add more agents dynamically based on the Plant ID entered while creating incident.
Please suggest how can we achieve this.
Work flow Details: Below Workflow and marked step will be called to send Work item to the incident managers. Please suggest how to determine new agents dynamically.
Thanks and Regards,
nikhil Kulkarni