Re: Supportteam determination based on testplan?

Hi Tobias,

I have not encountered this scenario before, but if you have a separate categorization of your incidents which are created from a test case, then you can make use of below link to make use of BRF+ to determine support team based on categories.

Change Manager Determination depending on the Category using BRF+ in Change Request Management

Regards

Aditya Khorana